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Browsing Học liệu điện tử SPRINGER by Subject "Business and Management"

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    Publication
    Omni-Channel Retailing
    (Springer Gabler Wiesbaden, 2021) Winters, Amelie
    Amelie Winters investigates omni-channel strategies in retail and provides new insights and important implications for researchers and managers based on theoretical considerations and empirical analyses. She shows that retailer should focus on the interdependencies between major purchase channels and emphasizes the need to identify supportive stimuli and cues, such as integration services and online- and omni-channel-specific marketing instruments, to support such transfers and improve behavioral outcomes at the retailer and channel level.